Shipping Policy

Shipping Policy

Last updated: October 8, 2026

Where and how we ship

Shipping destinations, available delivery methods, and charges are shown at checkout before payment. A method that is not shown at checkout is not offered. International availability depends on the product, fulfillment provider, destination, and current store configuration.

Production time

Products may be made to order. Most Printify-fulfilled orders are produced in approximately 2–7 business days after submission to production. Production may take longer because of product availability, order size, quality checks, holidays, or high-volume periods. Production time is separate from carrier transit time and is not a guaranteed deadline.

Transit and delivery estimates

The delivery estimate shown at checkout or in order updates is an estimate, not a guarantee. Transit time depends on the print provider, product, destination, shipping method, carrier, customs, weather, and other events outside our reasonable control. We do not promise Priority, Express, or another service unless it is specifically offered at checkout for that order.

Tracking and split shipments

When tracking is available, it will be provided after shipment. Tracking scans may take time to appear. Items in one order may be produced by different providers and may arrive in separate packages with separate tracking details.

International orders

If international delivery is available at checkout, the recipient is responsible for any import duties, taxes, customs charges, or local handling fees unless checkout expressly states otherwise. Customs processing can delay delivery.

Address problems and returned packages

Enter a complete and accurate shipping address. If a package is returned or cannot be delivered because the address was incorrect, incomplete, refused, or unclaimed, contact us. We will review the available options. A reprint or reshipment may require a new shipping charge.

Delays and missing deliveries

If tracking has not updated or the estimated date has passed, check with the carrier or local post office and contact us at support@giftmotive.shop. We will review the order with the carrier and fulfillment provider. Delivery dates are estimates, and a remedy is determined only after that review.